Frequently Asked Questions

Western Union^® Agent locations are independent businesses that provide Western Union Money Transfer services to customers as Western Union Delegates or Agent Representatives.

Each Western Union agent location determines its own hours of operation. Some have extended hours or even stay open 24 hours.

Find a nearby agent location

Find a nearby agent location online or look for Western Union in your local telephone directory.

Each Western Union agent location determines its own hours of operation. Some have extended hours or even stay open 24 hours.

Find a nearby agent location

Western Union agent locations are independent businesses that provide money transfer services on behalf of Western Union. You can both send or receive money at an agent location.

Some agent locations also offer the following:

• Money order
• Bill payment with Quick Collect®
• Mobile phone top up with WU® Reload

To know about the services being offered at a specific agent location, go to Find locations and do one of the following:

Search with the agent’s name or address. On the results’ page, select the specific agent location to see the list of services.

                                                                                                        OR

Select the filter icon  to see all our services​. Then choose the services you need and select Apply filter. You’ll be shown the agent locations that offer those services.​

Note: To learn more about the services, just select the info icon .

You can find a nearby agent location online. After you do so, simply select Directions.

Each Western Union agent location sets its own hours of operation. Some have extended hours or even stay open 24 hours. You can select a particular agent location to see its working hours and also call them to learn more.