Australia Mid-Autumn festival promotion Terms and Conditions

Australia Mid-Autumn festival promotion – Terms & Conditions (“Conditions of Entry”)

Information on how to enter and the prizes form part of these Terms and Conditions. By participating, participants agree to these Terms and Conditions.

  1. The promotion’s name: Mid-Autumn festival promotion
  2. The promoter: Western Union Financial Services (Australia) Pty Ltd (ABN 77 082 282 773) of Level 11, 10 Carrington Street, Sydney, NSW 2000 Australia
  3. This promotion is open to all Western Union existing customers who are living in Australia aged 18 years or above (“Eligible Participants”). Employees and relatives within the second degree of consanguinity or affinity of Promoter and Western Union, Western Union® Agents and Sub-agents, and service providers/marketing agencies associated with this Promotion are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.
  4. This Promotion starts on12:00am (AEST) on September 15, 2025, and ends on 11:59pm (AEST) on October 15, 2025 (“Promotion Period”). All transactions made after 11:59pm (AEST) on October 15, 2025 will not be accepted and will be considered as invalid.
  5. All Eligible Participants who, during the Promotion Period, successfully transfer money in the amount of at least 1,000 AUD or its foreign currency conversion (principal amount only) – from Australia to bank accounts or wallets in Vietnam and China via Western Union app/ Website or any Western Union’s locations in Australia.
  6. There is no limitation for An Eligible Participant to enter the Promotion. 1 transaction will qualify for the promotion. The more entries he/she gets and the higher the chance of winning the prize.
  7. There will be a total of 41 winners of a Reward Choice Gift Card.
    01 Major Prizes:
1,000 AUD Reward Choice gift card
    40 Minor Prizes:
50 AUD Reward Choice gift card
  8. The winners will be selected by random draw to be held by the promoter by the end of the promotion. The winner list will be posted on the Western Union website, and the winner will receive the e-voucher via email or SMS. The prizes will be dispatched within 3 weeks of the draw. Prizes not claimed within 45 days from the drawing date will be forfeited.
  9. The Reward Choice Gift Cards are governed by the third-party terms and conditions. Participants can visit the website below to see more information:
    https://neocurrency.com/brand/neocurrency-reward-choice
  10. The prize is non-transferable or not convertible to cash.
  11. Other regulations:
    1. Customers are paid in full the amount received from Western Union money transfer, and at the same time, Customers must strictly comply with the regulations committed to the Promoter regarding the Promotion.
    2. The Promoter must publicly and fully notify the Promotion program rules and Promotion period to Customers. Pay fully and accurately the amount received by the Customer from the Western Union money transfer.
    3. If this Promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to vandalism, power failure, natural disasters, acts of God, civil unrest, strikes, unauthorised intervention, fraud, or any other causes beyond the control of the Promoter, which corrupt or affect the administration, fairness or integrity or proper conduct of this Promotion, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any Eligible Participant (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate to give effect so far as reasonably possible to the original intent of this promotion.
    4. Subject to any applicable laws which cannot be excluded, the Promoter and its related bodies corporate and agents associated with this Promotion shall not be liable for any loss, damage or injury suffered or sustained by anyone (including, but not limited to, direct or indirect loss, consequential loss or loss arising from negligence) arising directly or indirectly out of or in connection with this Promotion or any prize provided as part of this Promotion.
    5. Acceptance of any prize, benefit and/or offer provided by the Promoter will be deemed as consent by the winner(s) to take part in any related publicity and using their name, likeness, image and/or voice for advertising and other promotional purposes without compensation, except as otherwise prohibited by any applicable law.
    6. Western Union collects personal information (“PI”) in order to conduct the Promotion and may disclose such PI to third parties, including but not limited to agents, contractors, service providers, prize suppliers and, as required, to regulatory authorities. Participants agree to provide this PI. The use and handling of PI is seen in the Privacy Statement, which can be viewed at https://www.westernunion.com/content/wucom/global/en/privacy-statement.html. The Privacy Statement also contains information about how Eligible Participants may opt out, access, update or correct their PI, and how Eligible Participants may complain about a breach of their privacy or any other applicable law and how those complaints will be dealt with.
    7. To the extent that there is any inconsistency between these terms and conditions and other marketing materials or collateral produced in relation to this Promotion, these terms and conditions shall prevail. This is a giveaway/gift with purchase engagement for Western Union customers. It is not intended to, and should not influence, any decisions or actions for the benefit of Western Union. The promotion is compliant with all applicable anti-bribery and corruption laws and regulations.