Frequently Asked Questions

Western Union agent locations are independent businesses that provide money transfer services to their customers on behalf of Western Union. They are our representatives in the different countries you need to send or receive money, they may be banks, post offices, supermarkets, grocery stores, check cashers, mailbox centers, drug stores, travel agencies, depots, airports, train and bus stations, currency exchange offices and other retailers.

You can look for a Western Union agent near you online.

You’ll need to provide a valid identification document, money transfer details, and pay the agent the amount you want to send, plus the applicable fees, in cash.

Western Union agent locations offer the ability to send and receive money around the world using cash.

You can send up to 1,000,000 JPY at an agent location in Japan. However, for some transfers, you may have to provide additional information or documentation.